Privacy Policy

**Uzair & Brother**

**Effective Date:** 10 October 2026

## 1. Introduction

Welcome to Uzair & Brother.

At Uzair & Brother, we value your privacy and are committed to protecting the personal information you share with us through our website, communication channels, and business services.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, contact us, request quotations, or purchase our products and services.

By using our website, you acknowledge the privacy practices described in this policy.

## 2. Information We Collect

We may collect the following information when you interact with our business:

**Personal Information**
- Full name
- Email address
- Contact number
- Billing and delivery addresses
- Company or organization name
- Information submitted through inquiry and quotation forms

**Order and Transaction Information**
- Product inquiries and order details
- Purchase history
- Payment confirmations and transaction references
- Delivery information
- Customer service communications

**Customized Printing Information**

For personalized printing and corporate gifting services, customers may provide photographs, logos, artwork, identification-card details, documents, or other design materials necessary to complete their orders.

**Website Usage Information**

Our website may collect technical information, including IP addresses, browser types, device information, cookies, and browsing activity.

## 3. How We Use Your Information

We collect and process customer information for the following purposes:

- Processing and fulfilling orders
- Preparing quotations, invoices, and receipts
- Responding to product inquiries
- Providing customer support
- Completing customized printing and design projects
- Arranging deliveries
- Communicating order updates
- Improving our products, services, and website functionality
- Sending promotional information where permitted
- Preventing fraud and unauthorized activity
- Meeting applicable legal and accounting requirements

We use personal information only for legitimate business purposes and other purposes communicated to customers where appropriate.

## 4. Protection of Customer Designs and Documents

Uzair & Brother recognizes the importance of maintaining the confidentiality of customer artwork, photographs, business documents, and customized printing materials.

Customer-submitted files are used for processing, designing, printing, and completing the services requested.

We take reasonable precautions to restrict access to authorized personnel and relevant production service providers.

We do not intentionally publish or use confidential customer designs, documents, or photographs for unrelated promotional purposes without appropriate permission.

Customers submitting images or personal information belonging to other individuals, including children, should ensure that they have the necessary authority or permission.

## 5. Sharing of Information

We do not sell customer personal information to third parties.

However, information may be shared when reasonably necessary with:

- Delivery and courier companies
- Payment processing providers
- Website hosting and technical service providers
- Authorized printing and production partners
- Professional advisers and service providers
- Government authorities or law enforcement agencies where legally required

Such sharing is limited to relevant operational, contractual, and legal purposes.

## 6. Payment Information

When customers make payments through our website or other approved payment methods, relevant transaction information may be processed by banks, payment gateways, or financial service providers.

Third-party payment services may have their own privacy policies and security practices.

We encourage customers to review the applicable payment provider's policies before making transactions.

## 7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor preferences, analyze website traffic, and enhance user experience.

Where applicable, third-party analytics and advertising services may also use cookies or similar technologies.

Visitors can manage cookies through their browser settings or any cookie preference controls made available on our website.

Disabling certain cookies may affect some website features.

## 8. Data Security

We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are encouraged to avoid sharing unnecessary sensitive information.

## 9. Data Retention

We retain personal information, order records, and submitted files only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, legitimate business recordkeeping, dispute resolution, and applicable legal obligations.

Information that is no longer required will be deleted, anonymized, or securely disposed of as appropriate.

## 10. Third-Party Websites and Platforms

Our website may contain links to third-party websites and services, including WhatsApp, social media platforms, payment providers, and external business resources.

Uzair & Brother is not responsible for the privacy practices or content of independently operated third-party platforms.

We recommend reviewing their privacy policies before sharing personal information.

## 11. Marketing and Promotional Communications

We may contact customers regarding new products, special offers, promotional campaigns, and relevant business updates where permitted.

Customers may request to stop receiving promotional communications by contacting us through our official business channels.

Transactional communications relating to existing orders and customer inquiries may still be necessary.

## 12. Customer Privacy Rights

Customers may contact us to:

- Request access to their personal information
- Request corrections to inaccurate information
- Request deletion of personal information, subject to applicable legal and business recordkeeping requirements
- Withdraw consent where processing relies on consent
- Raise concerns regarding the handling of their information
- Opt out of promotional communications

We will review and respond to reasonable privacy requests in accordance with applicable requirements.

## 13. Children's Privacy

Our website and business services are not primarily directed toward children.

We do not knowingly collect personal information directly from children without appropriate authorization.

Where customers submit children's photographs or other personal details for customized printing services, they should have the necessary parental, guardian, or other lawful permission.

## 14. Data Storage and International Services

Customer information may be stored or processed through our internal business systems and authorized third-party service providers.

Depending on the website hosting, cloud storage, payment, and communication services used, information may be processed in Pakistan or other countries.

We seek to use reasonable safeguards when working with external service providers.

**Data hosting or processing locations:** [Insert verified countries or service-provider locations.]

## 15. Changes to This Privacy Policy

Uzair & Brother reserves the right to update or modify this Privacy Policy to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be published on this page, together with the revised effective date.

We encourage visitors to review this policy periodically.

## 16. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

**Uzair & Brother**

**Location:** Rawalpindi, Pakistan

**Phone:** 0301-5322122

**Telephone:** 051-5540755

**Email:** info@uzairbrothers.com

**Website:** www.uzairbrothers.com

We are committed to handling customer information responsibly and maintaining the trust of individuals and businesses who choose Uzair & Brother.

**© 2026 Uzair & Brother. All Rights Reserved.**